SCR888 is committed to protecting the privacy and security of every player on our platform. This Privacy Policy explains in clear, honest terms exactly what personal data we collect, why we collect it, how it is used, and the rights you hold as a user — wherever you are in Malaysia.
Six core principles that govern how SCR888 handles every piece of data entrusted to us by Malaysian players.
We collect only the data that is strictly necessary to operate your account, process transactions, and meet our regulatory obligations. Nothing more.
All personal data transmitted to and from SCR888 is protected by 256-bit SSL encryption. Data at rest is stored using AES-256 encryption standards.
SCR888 does not sell, rent, or trade your personal data with any third party for commercial purposes. Your data is yours — we are simply custodians.
You have the right to access, correct, export, or request deletion of your personal data at any time by contacting our support team.
We do not keep your data indefinitely. Retention periods are defined by regulatory requirements and operational necessity, after which data is securely deleted.
Every data processing activity is documented and purposeful. We do not process your data for any purpose that is not disclosed in this Privacy Policy.
This Privacy Policy (the "Policy") is published by SCR888 (the "Company", "we", "us", or "our"), the operator of the online gaming platform available at scr888.cam (the "Platform"). It governs the collection, use, storage, disclosure, and protection of personal data relating to all registered users (the "Player", "User", or "you") of the Platform.
SCR888 takes the privacy of its players seriously. This Policy is designed to be clear, honest, and readable — not buried in legal jargon — so that every Malaysian player from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond can fully understand how their information is handled.
By registering an account or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy.
We will notify registered Players of any material changes to this Policy via email or a prominent notice on the Platform before those changes take effect.
The following terms carry these specific meanings throughout this Policy:
SCR888 collects personal data in the following categories, limited to what is necessary for the stated purposes:
3.1 Registration & Identity Data
Full legal name, date of birth, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru), email address, mobile phone number, and username. This information is provided directly by you at the point of account registration.
3.2 KYC & Verification Documents
Copies of government-issued identification (Malaysian MyKad, Passport, or Driver's Licence), proof of address documents (utility bill, bank statement), and selfie photographs taken with the identification document. These are collected solely for the purpose of identity verification and fraud prevention.
3.3 Financial & Payment Data
Deposit and withdrawal transaction records, payment method references (e.g., Touch 'n Go eWallet ID, bank account name and last digits, cryptocurrency wallet address), transaction amounts in MYR or cryptocurrency equivalent, and associated timestamps. Full payment credential numbers are never stored by SCR888 — they are processed exclusively by our certified payment partners.
3.4 Gaming & Behavioural Data
Game session logs, wager amounts, game titles played, win and loss records, sports betting selections, and session duration. This data is used for platform improvement, responsible gambling monitoring, and fraud detection.
3.5 Technical & Device Data
IP address, browser type and version, device type, operating system, screen resolution, referring URL, and login timestamps. This information is automatically collected when you access the Platform and is used for security monitoring and service optimisation.
3.6 Communications Data
Records of communications between you and the SCR888 support team, including live chat transcripts and email correspondence. These records are retained for quality assurance and dispute resolution purposes.
SCR888 collects personal data through the following methods:
SCR888 processes your personal data for the following defined purposes. We do not process personal data for any purpose not listed here without first notifying you and, where required, obtaining your consent.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contractual necessity |
| Identity verification (KYC) | Identity, KYC documents | Legal obligation |
| Processing deposits and withdrawals | Financial, identity data | Contractual necessity |
| Fraud prevention and AML monitoring | Financial, gaming, technical data | Legal obligation / legitimate interest |
| Responsible gambling monitoring | Gaming, behavioural data | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Communications, identity data | Contractual necessity |
| Promotional communications (opt-in only) | Contact, gaming preferences | Consent |
| Platform analytics and improvement | Technical, behavioural data | Legitimate interest |
SCR888 processes personal data only where a valid legal basis exists. The legal bases relied upon are:
SCR888 does not sell or rent your personal data to any third party. We may share personal data only in the following strictly controlled circumstances:
Important: Any third party receiving your personal data from SCR888 is contractually required to maintain appropriate security standards and to process that data only for the specific purpose for which it was shared.
SCR888 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as general guide:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
SCR888 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are as follows:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of SCR888, but may affect personalisation functionality.
As a registered user of SCR888, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all data rights requests within 30 days of receipt.
You may request a copy of all personal data SCR888 holds about you at any time, free of charge.
If any personal data we hold is inaccurate or incomplete, you have the right to request correction.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
You may request that we limit the processing of your personal data in certain circumstances, such as while the accuracy of data is disputed.
You may request that we provide your personal data in a structured, machine-readable format, or transfer it directly to another controller where technically feasible.
You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling grounds.
SCR888 implements a layered data security framework to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Key security measures include:
Despite our robust security measures, no internet transmission is entirely risk-free. You are also responsible for keeping your account credentials secure. Never share your SCR888 password with any third party.
SCR888 is strictly an adult platform. Our services are available only to individuals who are at least 21 years of age. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data in question, and return any deposited funds to the original funding source following an investigation.
If you are a parent or guardian and believe your child has registered on SCR888 without your knowledge, please contact us immediately at [email protected].
SCR888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory requirements.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify registered Players via email and/or a prominent notice on the Platform at least 14 days before the changes take effect.
Your continued use of the Platform after the effective date of any amendment to this Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should cease using the Platform and may request account closure by contacting our support team.
The date at the top of this page reflects when this Policy was last updated. We recommend reviewing this page periodically to stay informed of any changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way SCR888 handles your personal data, please contact our Data Protection team through the following channels:
Our team is Malaysia-based and handles all privacy enquiries in English. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve data rights requests within 30 days.
For responsible gambling enquiries, deposit limits, or self-exclusion requests, please refer to our Responsible Gambling page or raise these directly with our live support team.
SCR888 is built on trust. From your first deposit to your thousandth session, your personal data is handled with the same care we apply to every aspect of our platform. For entertainment purposes. 21+ only.